Posts Tagged → Windows

Dell is ashamed of its Ubuntu-powered laptops

My laptop was slow while running my chain and ball KDE 4, and also got some things broken recently (e.g., battery, screen hinges), so I decided to buy a new one last week before it leaves me stranded. And soon enough I realized that I had two options:

  • Buy it in a place where every single computer ships with Windows, so that I could claim a refund. I didn’t care about the money: I just wanted to mess with that kind of vendors and file a lawsuit if I didn’t get it on good terms, to encourage people to do the same thing and thus contribute to do away with the Windows Tax.
  • Purchase it from a Linux pre-installed vendor, to support them. Even if they pre-installed a freedom-trampling system like Windows, it’d be good to show them that Freedomware worths it.

I liked both options alike, so I based my decision on the computer specs and costs, not on the vendor/manufacturer.

I decided to get a Dell XPS M1330, one of the two Ubuntu-powered computers that I remembered Dell sells in Spain. So I visited dell.es/ubuntu and was surprised to find just a couple of netbooks! Change of plans; now I’ll have to get it with Windows and claim a refund, I told myself.

So the first step was to get a proof that I was imposed the operating system when I bought the laptop. Sales representatives were available for a chat, so I asked them how could I get a Dell XPS M1330 without Windows. The surprising answer was that it was available with Ubuntu and pointed me to configure2.euro.dell.com/dellstore/! Plans changed one more time; back to the original plan, get it with Linux.

I obviously asked why it wasn’t listed on dell.es/ubuntu. The sales rep said that s/he didn’t know why and that s/he will forward my query to the relevant department. I bought the laptop with Ubuntu that day and that was it.

Today, out of curiosity, I went to dell.es/ubuntu and found that it hasn’t changed! The link the sales rep provided me with the other day still works but the laptop is not listed. And the same happens in dell.fr/ubuntu, dell.co.uk/ubuntu and dell.de/ubuntu, for example.

This can hardly be a mistake. Why the heck does Dell hide some of the few Linux-powered computers they sell now? Maybe due to threats from Microsoft? After all, it’s well-know for its monopolistic practices.

PS (April 18th @ 14:00 UTC): The link above to configure2.euro.dell.com/dellstore/ doesn’t work at times today, so here’s an screenshot if it doesn’t work for you:

PS (April 19th @ 18:30 UTC): This is an screenshot of the random error I warned about yesterday (which I took just in case), before reaching Digg.com’s front-page:

Now, almost 20 hours after reaching Digg’s front-page, the link no longer works (not even at times, as yesterday) and a better formatted page is displayed instead:

I don’t know if the different error pages actually mean something, but my point is that the link is now dead.

I’ve seen the light: GNU/Linux Does Not Matter That Much

We freedomware advocates think that switching to a Freedom-respectful operating system (usually GNU/Linux) is the most important step when switching to freedomware, and therefore we focus on promoting these systems (myself included). However, I’ve found out that it does not matter that much.

The first and most important step when switching to Freedomware is using formats and protocols defined as Open Standards, even under a Freedom-trampling system like Windows: Vendor lock-in is only possible by means of closed standards. They are the stone corner of the non-free software industry.

Why those who know about Freedomware, and support the idea, don’t make the switch? Aside their inability to follow their thoughts (the games excuse is included here), because switching from Windows+Office+MSNMessenger/Etc to GNU/Linux+OpenOffice.org+Pidgin+Etc seems like a huge step, only made by adventurous souls.

The most important things for them, their information and communications, are already locked-in, tied to a single vendor. Encouraging them to switch to a freedom-respectful operating system is an unwise recommendation, if you know they still rely on closed standards:

  1. If you say that they won’t be able to use the programs they were used to, but their free alternatives, you will fright them. Not to mention what they’ll think when they know that their MP3s, WMVs and .doc documents won’t play nice, and that their MSN Messenger sucks under GNU/Linux.
  2. If you help them to keep their files under closed formats and communicate through closed protocols, then, why on the earth do you want them to use a free operating system? Using a free operating system simply means that most of your software is free. It seldom means that the user is reluctant to use Freedom-trampling software, closed formats and/or closed protocols, again. Quick demonstration: Take a look at any community of the easy-to-use distros and you will find that these standards are widely used among the majority of these users (although this doesn’t mean that Gentoo users, for example, are all disciples of the Church of Emacs).

The only way to make safely the switch to a Freedom-respectful computing environment, with no turning back, is by getting rid of closed formats and protocols, before switching to a free operating system. Windows-GNU/Linux dual boots wouldn’t be necessary anymore.

These closed standards have always been a top-priority for non-free software vendors, unlike for us. Closed standards represent the Achilles’ heel of the non-free software industry. We must hit them there! Pay attention to this excerpt from a memo sent by Aaron Contorer, Microsoft general manager for C++ development, to Bill Gates:

“The Windows API is so broad, so deep, and so functional that most ISVs would be crazy not to use it. And it is so deeply embedded in the source code of many Windows apps that there is a huge switching cost to using a different operating system instead…
“It is this switching cost that has given the customers the patience to stick with Windows through all our mistakes, our buggy drivers, our high TCO, our lack of a sexy vision at times, and many other difficulties […] Customers constantly evaluate other desktop platforms, [but] it would be so much work to move over that they hope we just improve Windows rather than force them to move.
“In short, without this exclusive franchise called the Windows API, we would have been dead a long time ago.”

OK, that’s the root problem, but what’s the solution!?

We must put more effort into making people switch to open formats and open protocols, than the effort we put into encouraging them to switch to a freedom-respectful operating system like GNU/Linux. This is, our goal should be that people will get rid of closed formats and protocols before switching to a free operating system. Don’t expect them to make the switch after installing the free system! Or at least don’t get your hopes up if you ignore this (take the longer yet save path!).

The above might seem obvious to you at this point, and you might wonder, how are we supposed to do so effectively?

My proposal

We have to carry out three tasks to reach our goal:

  1. First and foremost, make people worry about the formats and protocols they rely on;
  2. Make it really easy for people to switch to unconstrained formats and protocols, under the current operating system, but also warn them that everything won’t be completely solved until they throw the non-free system away;
  3. And finally, make people switch to a freedom-respectful operating system, like GNU/Linux.

(Notice that nowadays most of us start with task #3, then some of us go further and make #1, but nearly we all forget about task #2)

These tasks should be performed separately and harmoniously, with one project for each of them. The good news is that we won’t have to start from scratch, as there are some existing efforts: GNU/Linux Matters is going to develop Unconstrained.info, a project that would meet the requirements of task #1, and it also maintains GetGNULinux.org, the project that already meets the requirements of task #3.

The second task is by far the hardest one. The solution, in my opinion, is a software suite made up of the following well-integrated modules:

  1. A package manager, like those for GNU/Linux: It will make it easy for people to get started with Freedomware applications that support unconstrained formats and protocols. These programs must be stored on special repositories, so that we could disable support for constrained standards by default. This manager would only install Freedomware required to make the switch, excluding useful free add-ons for the operating system: Our goal is not to make people feel comfortable with their freedom-trampling operating system. Only the best Freedomware packages will be available, with no alternatives: It would make no sense to include both OpenOffice.org and Koffice (for example), we don’t want people to experiment with the free alternatives, just that they make the switch.
  2. A file format converter: An extremely easy to use Freedomware application to convert any file stored with a closed format into one stored with the best-suitable open format, preferably/optionally deleting the former file after the conversion. When the suite is being installed, it must configure the system to open those constrained-formats-based files with this converter.
  3. A Instant Messaging Migrator: The hardest to make module. It will help people migrate to open protocols such as Jabber or SIP. It would create a gratis Jabber account with any provider. Then, if allowed, it would let people’s contacts know that they are making the switch to an unconstrained and better messaging network (encouraging them to make the switch too). Finally, it would configure the pre-selected free IM client accordingly, making it ready to use.
  4. A tutor: A program, similar to a Help Center, that would advice people on unconstrained formats and protocols. It would provide guidance throughout the migration process. It would make sure that people keep in mind that they should switch to a free operating system once they get used to the new standards.

This suite must meet these requirements:

  • Be multi-platform: It must run on all the mainstream operating systems, including GNU/Linux (yes, haven’t you noticed the amount of GNU/Linux users tied to constrained formats and protocols?).
  • Be multilingual.
  • Be extremely easy to use.

Once Unconstrained.info and the liberation suite are ready, together with GetGNULinux.org, the final touch for us to be effective will be Animador.

In an ideal world…

… Organizations such as Mozilla, the FSF and the FFII will support GNU/Linux Matters with tasks #1 and #3, and the GNU project will take over task #2, with the support of all of us.

If everything fails, I’ll try my best to take over task #2 on behalf of GNU/Linux Matters.

On my part…

… I’ll try to make GNU/Linux Matters change its vision, according to this blog post.

On your part…

… This all sounds so beautiful, right? Well, we need you! And please don’t forget to comment on this blog post and spread the word about it if you find it useful.

PS: Got something to say? Talk about it on NXFD!